Tuesday 12 March 2013

Mediocre managers who 'fly under the radar' are just as damaging as the David Brents of this world

Not taking responsibility, passing on stress, panicking about deadlines and telling staff what to do rather than consulting them, are some of the worst attributes of bad managers identified in new research by the Chartered Institute of Personnel and Development (CIPD).

 These characteristics are identified alongside some of the more obvious 'David Brent' style behaviours, such as inappropriate humour or favouritism, as ways in which managers undermine employee motivation and wellbeing.

These CIPD research, Managing for sustainable employee engagement: Developing a behavioural framework, pinpoints how managers need to behave to get the best out of people, by both engaging employees and preventing and managing stress.

The report highlights how managers who are calm under pressure, invest time in talking to their staff, get to know them as individuals and discuss their career development are likely to benefit from higher levels of employee engagement and lower levels of stress and absence. These characteristics are among a number of positive manager behaviours identified by employees as encouraging them to go the extra mile at work, while also supporting their wellbeing.

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